Order Acceptance
All orders are subject to availability. We reserve the right to cancel orders due to inventory, pricing errors, or suspected fraud.
Pricing & Payment
Prices are in USD, excluding shipping and taxes unless noted. Payment is required at checkout.
Shipping
Orders ship to the address provided at checkout. Delivery times are estimates and may vary. We are not responsible for shipping delays caused by carriers or customs.
Refund Policy
At HeadStrong Flight, we stand behind our products and take pride in providing quality gear to our customers.
Because of the custom nature of many of our products, refunds and returns will be handled on a case-by-case basis. If you experience an issue with your order or product, please contact us and we will review the situation to determine the best solution.
We are committed to working with our customers fairly and will do what we can to make things right. Customer satisfaction is important to us, and we stand behind the products we build.
If you have any questions or concerns regarding your order, please reach out to us directly.
Damaged or Incorrect Items
Contact us within 3 business days of delivery with photos. Replacement or store credit may be offered at our discretion.
Limitation of Liability
Our liability is limited to the purchase price of the product. We are not responsible for injuries or damages caused by misuse or improper handling.